North Body Care F.A.Q

Shop North Body Care for top-quality personal care products, including skin care, hair care, and grooming essentials. Fast shipping across Canada and the U.S., with a Buy More, Save More offer. Elevate your daily routine with trusted brands like Philips, Oral-B and Mighty Patch

Frequently asked questions

FAQ

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What types of personal care products do you offer?

We offer a wide range of personal care products, such as toothbrushes, shaving products etc.

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Do you ship to both Canada and the USA?

Yes, we provide shipping to both Canada and the USA. Our goal is to deliver your products quickly and efficiently.

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Do you offer free shipping?

Yes, shipping is free in Canada and the U.S.A.

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How long does shipping take?

We process your order next-day day. Shipping times vary depending on your location.

3-8 Business days in Canada.
5-9 Business days in the USA.

Once your order processed, you will get a tracking number by email.

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What is your return policy?

We accept returns for defective or damaged products within 30 days of purchase. Please ensure that the item is unused and in its original packaging. For more details, visit our Shipping Policy

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How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our track order page or the courier's site.

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Can I cancel or modify my order after it has been placed?

If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed.

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Do you offer any discounts or promotions?

Yes, we periodically offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals and offers.

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How can I contact customer support?

You can reach our customer support team via email at contact@northbodycare.com or fill contact us form. We are available Monday through Friday from 9:00 AM to 6:00 PM EST.

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What payment methods do you accept?

We offer multiple payment options, including major credit cards (Visa, MasterCard, American Express), Shop Pay, and Apple Pay. For more information, please refer to the payment icons in the footer of our website.